Support

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Frequently asked questions

Answers to the most common questions

How do I start my first meeting?

Log in to your dashboard, click "New meeting", choose the type (online or in-person), and follow the instructions. You can also invite participants directly by email.

How do I enroll my voice?

Go to Settings > Voice profile, click "Record my voice" and read the displayed text for 30 seconds. Our AI will create your unique voice fingerprint.

Can I invite colleagues without an account?

Yes, you can share a meeting link with anyone. For automatic identification, they will however need to create a voice profile.

What languages does Not-Y support?

Not-Y natively supports French and English, with smart code-switching handling. Arabic and Portuguese support is coming soon.

How do I export my transcriptions?

From any meeting, click "Export" and choose the format: PDF, Word, TXT or WhatsApp share.

Is my data private?

Absolutely. All your data is encrypted with AES-256, hosted on GDPR-compliant servers, and never shared with third parties or used to train models.

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Cocody, Abidjan
Côte d'Ivoire

schedule
Horaires

Lun-Ven : 8h - 18h GMT
Sam : 9h - 13h GMT